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HTC Interview Spotlight

In Conversation: Michael Blackman, MD, MBA

Chief Medical Officer, Greenway Health - on debunking common physician fears about AI

Among the leaders shaping how care and technology converge is Michael Blackman, MD, MBA, Chief Medical Officer, Greenway Health. In a wide-ranging conversation conducted by Medical Economics, Michael laid out a view of the industry that is both candid and immediately useful to the executives, clinicians, and builders who read HealthTech Cube.

The conversation

Debunking common physician fears about AI - why ambient documentation cuts administrative burden but must never erode clinicians' own judgment.

“If people give up critical thinking, that's gonna be a real problem.”
- Michael Blackman, MD, MBA, in conversation with Medical Economics

Conversation highlights

Debunking common physician fears about AI
Why ambient documentation cuts administrative burden but must never erode clinicians' own judgment

The bigger picture

The AI adoption question runs through every executive conversation in 2026. The evidence base is finally arriving: the largest controlled study of ambient documentation, published in JAMA, found clinicians saved 16 minutes of documentation time per day - but only a third of users hit the usage threshold for maximum benefit (our coverage). Meanwhile Rock Health has stopped labeling AI as a differentiator at all, because every company claims it - which is exactly why operating discipline of the kind described here separates winners from demo-ware.

It is a conversation that rewards close reading by anyone building or buying in this market. At Greenway Health, that thinking translates into daily decisions about where technology genuinely earns its place in care delivery, and where discipline matters more than novelty.

The HTC take

It is a perspective we expect to age well, and one that connects directly to the trends HealthTech Cube tracks across all eight of our coverage categories.

Editorial note & credit. This Spotlight is HealthTech Cube's original editorial coverage of a conversation first published by Medical Economics (September 2025). All quoted remarks belong to their speaker, and the full original interview, which we recommend, remains with Medical Economics, whose journalism we gratefully credit. This page contains our own summary and analysis, not a reproduction of the original work.

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